Refund & Cancellation Policy

This policy explains how cancellations and refunds work for Sunny Gym subscriptions. Sunny Gym is a brand name of Sunny Citrix, which operates the software and its backend.

1. Cancellation

• You may cancel your subscription at any time by emailing info@sunnygym.in from your registered email address.
• After cancellation, you can keep using the Service until the end of the period you have already paid for.
• No further charges will be made after cancellation.

2. Refunds

• Because the Service is delivered digitally and activated immediately, fees for a subscription period that has started are generally non-refundable.
• If you are charged by mistake, charged twice for the same subscription, or the Service could not be activated due to our error, you are eligible for a full refund.
• Refund requests must be sent within 7 days of the payment date to info@sunnygym.in, with your registered phone number and transaction reference.

3. Refund processing

Approved refunds are issued to the original payment method. After approval, refunds typically reach your account in 5 to 7 working days, depending on your bank or payment provider.

4. Failed transactions

If money was debited but your subscription was not activated, the amount is automatically refunded by the payment gateway to the source account, usually within 5 to 7 working days. If it is not, please contact us with the transaction details.

5. Contact

Sunny Gym (a brand name of Sunny Citrix), Second floor, S/2, VDS Technologies Business Centre, C-50, Sector 6, Noida, Uttar Pradesh 201301
Email: info@sunnygym.in | Phone: +91 79060 59336